Care coordination
Care coordination in Boynton Beach
Your doctor runs your care and a dedicated concierge liaison handles the logistics: specialists, prescriptions, paperwork and follow-ups. You never have to chase anyone or repeat your story.
Questions? Call or text (561) 800-3188.

Care coordination
Your doctor handles everything
At Wave you see one doctor. When you need a specialist, a scan or a test, your doctor arranges it, gets the results and goes over them with you. You never have to chase anyone or repeat your story.
One doctor runs your care
Your doctor handles everything. Every specialist, test and result goes through one person who knows your whole history.
Specialists, same day when urgent
Need a cardiologist, orthopedist or other specialist? We get you in fast, the same day when it is urgent, not weeks or months from now.
Results, explained
Your doctor collects every report and result and sits down with you to explain what it means and what happens next.
A travel kit for trips abroad
Heading overseas? Your doctor can prepare a personal travel kit, with prescribed medications and supplies suited to your health and your trip, so you rely less on medical care in another country.
What we handle
The parts of healthcare you no longer have to manage
Included in both memberships.
Specialist appointments
Your liaison books specialists for you, the same day when urgent, and sends your records ahead.
Results collected and explained
Every report comes back to your doctor, who sits down with you to explain it.
Prescriptions and refills
Prescriptions sent to your nearest pharmacy, with your medication list kept up to date.
Paperwork handled
Forms, referrals, records and admissions are taken care of for you.
Hospital care
Direct admission when possible, with your own doctor staying involved.
Family kept in the loop
With your permission, your loved ones stay informed and included.
How it works
How care coordination works
From your call to your follow-up, in four steps.
Tell your doctor
Call, text or video your doctor about what is going on, any time.
Your doctor decides
What can be handled here, and what needs a specialist, a scan or a test.
Your liaison books it
Appointments made, records sent and reminders set, without you lifting a finger.
Your doctor follows up
Results reviewed with you and your plan updated.
Your concierge liaison
A real person who handles the details
Think of your concierge liaison as the person who handles the parts of healthcare you never wanted to deal with: the phone calls, the hold music, the forms and the follow-ups. You tell us what you need, and your liaison takes it from there.
- Books specialists and confirms the times with you
- Sends your records ahead so you never repeat your story
- Handles refills, forms and insurance paperwork
- Makes the calls you would rather not make
- Keeps your doctor and your family in the loop
Real life
What coordinated care looks like
The same situations, handled two different ways.
You need a specialist
You find one, chase the referral, fill out forms and repeat your whole history again.
Your doctor gets you in fast, the same day when urgent, sends your records and reviews the results with you.
Your prescriptions are piling up
Calls to different offices and pharmacies to keep everything straight.
Your doctor keeps one list and our team sends refills to your nearest pharmacy.
Looking after Mom from a distance
You never quite know what the doctors said or what happens next.
With her permission, you are kept informed and included in her care.
Results from three different doctors
Reports scattered everywhere and no one putting it together.
One doctor collects every result and explains the full picture.
Compared
How Wave compares
Wave next to other concierge practices, a typical doctor's office and urgent care.
| Wave Concierge | Other concierge doctors | Typical doctor's office | Urgent care / ER | |
|---|---|---|---|---|
| Call your doctor directly on their cell | ✓ 24/7 | Often an answering service | Phone tree or portal | No |
| Appointment when you need one | ✓ Same or next day | Often days away | Often days or weeks | Walk in and wait |
| Time in the waiting room | ✓ Seen when you arrive | Often a wait | Waiting room | Can be hours |
| The same doctor every visit | ✓ | Not always | Not always | Rarely |
| Unhurried visits | ✓ | Varies | Often short | Short |
| MRI, X-ray, ultrasound and labs | ✓ Same building, same visit | Sent elsewhere | Sent elsewhere | Some, or sent to the ER |
| A full physical therapy center on site | ✓ | Rarely | Rarely | — |
| A psychologist in the office for mental health | ✓ | Rarely | Rarely | — |
| Infusion rooms on site | ✓ | — | — | — |
| Medicare and most insurance plans accepted for medical care | ✓ | Varies | Usually | Usually |
| Weekend urgent care in the office | ✓ | Rarely | Rarely | Yes, as a walk-in |
| See a specialist, same day when urgent | ✓ We get you in | Weeks or months | Weeks or months | Referral, then wait |
| Specialists booked and paperwork handled for you | ✓ Your concierge liaison | You do most of it | You do it | You do it |
| Direct hospital admission, skipping the ER when possible | ✓ | Rarely | — | — |
| House calls at home | ✓ | Extra cost, if offered | — | — |
| Yearly IV infusion and facial included | ✓ | — | — | — |
| Membership prices listed on our website | ✓ | Often call for pricing | — | — |
Comparisons describe what is typical. Individual practices vary.
Membership & costs
Two memberships, priced in plain sight
Most practices make you call for pricing. Here is ours, line by line.
| What is included | Concierge$2,500billed every 6 months | Executive$7,500billed every 6 months |
|---|---|---|
| Your concierge doctor's personal cell number and direct texting | ✓ | ✓ |
| Priority same- or next-day appointments | ✓ | ✓ |
| In-house imaging: X-ray, ultrasound, MRI | ✓ | ✓ |
| Dedicated concierge liaison | ✓ | ✓ |
| Annual concierge physical in a private setting | ✓ | ✓ |
| Specialist coordination for every appointment | ✓ | ✓ |
| Direct hospital admission, bypassing the ER when possible | ✓ | ✓ |
| Admitted under your concierge doctor while hospitalized, NP or MD visits | ✓ | ✓ |
| Complimentary IV vitamin infusion, yearly | ✓ | ✓ |
| Complimentary aesthetic facial, yearly | ✓ | ✓ |
| Weekend urgent care in our office | — | ✓ |
| Personalized weight-loss management | ✓ | ✓ |
| Concierge doctor house calls to your residence when needed | — | ✓ |
| Nurse practitioner house or office calls as needed | — | ✓ |
| Medical assistant blood draws at your home or office | — | ✓ |
| Enhanced office hours around your schedule | — | ✓ |
| Exclusive concierge doctor's supervision during hospital stays | ✓ | ✓ |
| Add family members age 18–30 ($200/month each, billed annually) | — | ✓ |
| Join Concierge | Join Executive |
- Your concierge doctor's personal cell number and direct texting
- Priority same- or next-day appointments
- In-house imaging: X-ray, ultrasound, MRI
- Dedicated concierge liaison
- Annual concierge physical in a private setting
- Specialist coordination for every appointment
- Direct hospital admission, bypassing the ER when possible
- Admitted under your concierge doctor while hospitalized, NP or MD visits
- Exclusive concierge doctor's supervision during hospital stays
- Complimentary IV vitamin infusion, yearly
- Complimentary aesthetic facial, yearly
- Personalized weight-loss management
- Call, text or video your concierge doctor 24/7, weekends included
Everything in Concierge, plus:
- Concierge doctor house calls to your residence when needed
- Nurse practitioner house or office calls as needed
- Medical assistant blood draws at your home or office
- Enhanced office hours around your schedule
- Add family members age 18–30 ($200/month each, billed annually)
Prices are per member, billed every 6 months, with no hidden fees. Discounts for couples, spouses and families on multi-member plans, and payment plans for every budget. Full membership details
Services at your location are provided as needed, at the discretion of your concierge doctor.
Questions
Care coordination questions
Something else on your mind? Read the full FAQ or call or text (561) 800-3188.
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