FAQs
Please reach out to us with any specific questions you may have by calling/texting us at 561-800-3188 or emailing us at contact@waveconcierge.com
General FAQ
We only see new perspective concierge patients by APPOINTMENT ONLY.
Walk-ins NOT ACCEPTED and will not be seen.
You may call 561-800-3188 to book a membership consultation or you can also book an appointment online through our website by scheduling a free consultation at this link.
A concierge doctor is a healthcare provider who offers personalized and membership-based medical services. Patients pay an annual fee for enhanced access and more personalized care.
Concierge doctors typically have a smaller patient load, allowing for longer appointment times, more personalized attention, and better access to the physician outside regular office hours.
Membership fees often cover services like unlimited office visits, 24/7 access to the doctor, preventive care planning, and sometimes even house calls.
Yes, concierge medicine usually doesn't replace health insurance. It covers personalized and preventive care, but you'll still need insurance for specialist visits, hospital stays, and other healthcare services.
Yes, health insurance is still necessary for services outside the scope of the concierge practice, such as specialist consultations, hospitalizations, and certain diagnostic tests.
Benefits include more time with the doctor, same-day or next-day appointments, enhanced preventive care, personalized health plans, and better access to the physician via phone or email.
We offer telemedicine services, allowing you to consult with your doctor remotely.
Concierge doctors offer house calls as part of their services on an as needed basis.
In some cases, yes. It depends on the specific practice and your healthcare needs. Discuss this with us to ensure proper coordination of care.
Our team at Wave Concierge comprises a diverse group of highly skilled professionals dedicated to providing top-tier healthcare. Our expert physical therapists focus on improving mobility and reducing pain, while our compassionate mental health counselors offer support for emotional well-being. Skilled MRI technicians ensure accurate imaging, and our dedicated nurses and nurse practitioners deliver continuous, patient-centered care. Efficient medical billers handle all billing concerns, and our expert estheticians provide advanced skin care treatments. Finally, our attentive concierge account managers coordinate every aspect of your healthcare experience, ensuring seamless, personalized service. Together, we work to offer you comprehensive, exceptional care tailored to your unique needs.
Membership & Costs
Members rely on Wave Concierge for all their urgent, emergent, and everyday healthcare needs.
- Same-day appointments available.
- 24/7 access to on-demand medical care through advanced medical centers or over the phone.
- Everyday medical issues addressed (sore throat, stomach ache, cough, cold, UTI, rash, backache, infusions, medication administration, and more).
- Handling urgent medical situations (fractures, stitches, kidney stones, cardiac concerns).
- In-house lab work (blood, urine, cultures) and testing to streamline treatment.
- Facilitating quick appointments with top specialists.
- Comprehensive baseline health assessments.
- Travel medicine services.
- Wave Concierge manages about 90% of ER treatable conditions, allowing our members to avoid the ER for basic medical needs, saving time, money, and providing peace of mind. Explore the full list of our treatments.
Access to our doctors and onsite facilitate is $4,000 per year. To include everything to be done at your residence and house calls from our doctors plus their staff is $12,000 per year. We offer payment plans to fit all types of budgets. We also offer discounts for couples, spouses, and families signing up on multi-member plans.
We have multiple payment options
Concierge Plan Pricing:
$500 per Month
$2500 per 6-Months
$4000 per Year
Executive Plan Pricing:
$1500 per Month
$7500 per 6-Months
$12,000 per Year
Doctor House Calls to Your Residence
Personal Doctor's Cellular Number for Direct Access
Instant Communication via Direct SMS
Priority Same or Next Day Appointments in Our Luxurious Office
Immediate In-House Imaging Services (X-ray, Ultrasound, MRI) for Your Convenience
Dedicated Concierge Liaison for Personalized, White-Glove Assistance
Comprehensive Annual Concierge Physicals in a Private, Upscale Setting
Seamless Coordination with Top Specialists for All Appointments
Enhanced Office Hours to Suit Your Busy Lifestyle
Exclusive Doctor's Supervision During Hospital Stays, with NP or MD Visits
Direct Admission to DMC Hospital (Bypassing ER) When Possible
Admitted under Doctor's service while hospitalized, NP or MD visit
Four Complimentary IV Vitamin Infusions Annually for Optimal Health
Four Complimentary Aesthetic Facials Annually for a Radiant Appearance
Nurse Practitioner House or Office Calls as Needed for Your Convenience
Medical Assistant Available for Blood Draws at Your Office or Home, Upon Request
Personalized Weight Loss Management Programs
Weekend Urgent Care Services Available in Our Prestigious Office
House Calls: Our top-tier care comes directly to you with our House Calls service, offering urgent and emergency care in the comfort of your home. Services include blood work, IV infusions, stitches, COVID-19 testing and care, as well as in-home imaging such as X-rays and ultrasounds.
Advanced Diagnostic Testing: Our comprehensive in-house lab allows us to offer advanced testing, providing our members with faster answers. This includes cardiac panels, respiratory panels, GI panels, and more.
Advanced Imaging: Our centers are equipped with MRI, CT Scan, X-ray, EKG, and mobile ultrasound. These services are available to members to streamline care and provide an expedited diagnosis, all under one roof.
Our top-tier care is available at your doorstep with our House Calls service, offering a range of urgent to emergency care right in the comfort of your home.
Our at-home services include blood work, IV infusions, stitches, COVID-19 testing and care, and much more.
You are welcome to keep any addional doctors you already have, however, we do treat you completely and you rest assured Wave is all you'll need.
5 hours, normally more. At Wave - we can see you immediately at our location or at your home with zero wait time.
Yes, in fact an annual physical is automatically included in all our plans!
Your are welcome to keep your current plan or discuss our transfer patient incentives. Our Wave Doctors and staff can treat everything, and provide everything needed. Wave will be all you need - guaranteed! Wave is an on-demand, 24/7, 365 medical concierge service that works in partnership many other specialists and providers. Wave treats 99% of what a traditional ER sees and can handle everyday concerns to immediate medical emergencies.
We're always here for you! We offer 24/7 telemedicine services to our members through phone, text, and video chat, no matter where you are. We can also assist in finding the best doctors, hospitals, and specialists near your location.
Yes, all your prescriptions can be handled by Wave. We offer a prescription fulfillment service for all medication. Our medical team will send it to your nearest pharmacy for filling.
Unlike urgent care clinics, Wave Concierge facilities offer 24/7 on-site advanced diagnostic imaging and concierge services, including care navigation and patient advocacy. Additionally, we provide a Primary Care Physician and treat everything. Care doesn’t just stop after a visit to one of our centers; we remain available to you via around-the-clock telemedicine and offer house calls when you are unable to leave your home or simply want to be treated in the comfort or privacy of your own home.
Insurance
Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Yes wave works with Medicare. Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Yes wave works with Medicaid. Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Yes wave works with supplemental insurance. Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Normally yes. Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Normally yes. Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Yes. Wave works with all types of insurance. We also have a specialized medical billing team that will walk you through the medical industry and take care of whatever we can for you. The doctor and his team will go over insurance questions more in-depth at your membership consultation.
Most diagnostics and tests are included. Reach out to us for specifics.
Corporate Services
Yes! Our goal is the same as yours: to keep your team healthy, safe, happy, and more productive. We can tailor programs to meet the specific needs of your business, from C-suite executives to the entire company. We humanize medicine by advocating for our members during challenging medical events and everything that follows, whether it’s connecting them with leading specialists and hospitals or helping them navigate complex processes. When urgent situations arise, the first call can come to our team, so you and your employees don’t have to worry.
Yes, reach out to us for specifics.
Yes! We can collaborate with you to create a bespoke program, ensuring your organization and employees can safely return to work. Our team has worked closely with leaders in Pulmonology to develop best practices for care, driving superior outcomes. We have identified best-in-class testing for COVID-19 and its antibodies, with rapid turnaround times. We offer a combination of highly accurate PCR testing (with results in 24-48 hours), medical care, and tracking tools to support your staff.
Have more questions?
Contact us using this form below